Patient Portal

Please note that all personal information provided on the online forms is completely secure.

The quickest way to get your COVID-19 test results is through the MyGenesis Patient Portal. 

You also can stay connected with your health care team and access your personal medical information anytime.

New User?

Patient Portal Sign Up Now!

  • Must be 18 or older.
  • You will receive an invitation within 24 hours at the email you provided. Accept your invitation and complete the form for patient portal access.

Returning User?

Sign In to MyGenesis Patient Portal!

  • Send and receive secure messages with your provider and care team.
  • View upcoming appointments and summary of recent visits.
  • View all your prescriptions, medications, allergies, immunizations and medical issues in one place.
  • Receive lab results and updated health records.

MyGenesis Patient Portal

Need help with MyGenesis?

Need help getting logged in? Call 1-877-621-8014.

Questions about accessing your medical record? Call MercyOne Genesis Health Information Management at 563-421-7260, M-F, 8 a.m. to 4:30 p.m.

Patient Portal Instructions

Download the MyGenesis Patient Portal App

My Genesis App

Before downloading the MyGenesis Patient Portal App, you must sign up and accept your invitation. This will enable you to log in from your desktop, mobile or via mobile app by downloading the MyGenesis App to access your account, on your own time, from wherever you are.

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Learn More | MyGenesis Patient Portal

Frequently Asked Questions

Can't Self-Enroll? Request Access Here

Patient Portal Instructions

To gain access to the portal on someone else's behalf (child, spouse, parent, loved one), please visit or call your provider office to request proxy access. An invite will be sent to your email to set up and create a proxy patient portal account to help manage care.