Patti Said
Executive Director, Quality & Safety, MercyOne Genesis
Areas of Responsibility: Provides oversight and direction for Quality, Patient Safety, Radiation Safety, Clinical Effectiveness, Infection Prevention, Emergency Preparedness, Hazard/Regulatory Relations including: The Joint Commission (TJC) and Centers for Medicare and Medicaid Services (CMS); Clinical Research Program, Library Services, Continuing Medical Education (CME) Program, Cardiac Data Coordination, and Diabetes Care Coordination.
Bio: Said joined Genesis in 1995 and practiced as a nurse and charge nurse in the Emergency Room at GMC-Davenport for nearly 14 years. She then was named the Patient Advocate, a position she held until 2012, when she was promoted to the position of Lean Specialist, overseeing the Cardiology and Orthopedic Value Streams. Said moved back into patient care when she was named Manager of the Orthopedic Unit at GMC-West Central Park in 2013. She accepted the position of the health system Patient Safety Officer in 2015, providing direct oversight of the health system’s safety program. During that tenure, Genesis achieved zero serious safety events. She was promoted to the position of Director of Quality in 2017. In the course of her Quality leadership role, Genesis was recognized by IBM Watson Health as one of the Top 15 Health Systems in the country. She was named Executive Director of Quality and Safety in July 2020.
Said earned a Nursing, Associate in Applied Science Degree from Scott Community College, Bettendorf, Iowa, and a Bachelor of Science in Nursing from St. Ambrose University, Davenport, Iowa. She also holds a Master of Science in Nursing and Leadership from Walden University, Minneapolis, Minn. She is a member of the Iowa Nurses Association, the American Nurses Association, and St. Ambrose University’s Institute of Person-Centered Care, and was recognized as one of Iowa’s 100 Great Nurses in 2013.
Said and her husband, Troy, have four children and reside in Bettendorf, Iowa.
2022 Genesis Legend Award Winner
